Marquee Hire Terms and Conditions

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CARPE DIEM MARQUEES AND EVENTS

LTD - Terms and Conditions.

(In regard to the following Terms & Conditions, Carpe Diem Marquees and

Events Limited shall be referred to as “the Company” and the prospective

client wishing to hire equipment or structures shall be referred to as “the

Hirer”.

1. PRICE & PAYMENT

A non refundable deposit may be required to secure a booking and will

be requested at the Companies discretion on an individual event basis.

The full balance is due to be paid 4 weeks prior to the day of delivery by

cash or credit / debit card. We cannot accept cheques at delivery.

Payment can be made by BACS but these payments must be showing

as cleared before the delivery date or the customer must e-mail

evidence that BACS transaction has been initiated. Cheque payments

cannot be accepted any later than 14 days before the delivery date and

must be showing as cleared funds in the Company account prior to

delivery. The Company reserves the right to charge interest on overdue

monies at the rate of 8% per annum above the bank base rate and

varied from time to time. In addition if the Customer defaults on payment

the Company reserves the right to place the matter in the hands of their

debt recovery agents, without prior warning in writing, and shall be

entitled to a full reimbursement of any fees or disbursements paid to the

debt recovery agent to aid recovery of monies outstanding to the

Company.

2. INSURANCE

The Company Insurance covers our equipment for all risks excluding

theft, wanton damage or vandalism. The Hirer shall be responsible for

an excess for the first £1000 of any claim unless this has been

waivered. Excess waiver fees are calculated individually for each hire inrelation to their cost. The fee can quickly be calculated at time of

quotation.

The Company insurance includes full public liability cover of 5 million

pounds.

Security of unattended equipment is the full responsibility of the hirer

especially if the site is not the hirer’s land; we strongly advise that the

hirer arranges security for the duration of the hire as loses will not be

covered by the Company Insurance. The hirer will be responsible for all

equipment hired until collected by Company employees. If there is a

delay in collection then the hirer must ensure that all equipment is

secured in order to prevent theft/damage. If the Company cannot gain

access to equipment hired then this will remain the responsibility of the

hirer until such times at it can be collected.

3. UNDERGROUND SERVICES

It is the hirer’s responsibility to provide the company with the location of

any underground services (gas, water, electricity etc) that could be

damaged by marquee fixing spikes. The hirer will be responsible for any

costs associated with the repair to unmarked/unidentified services and

associated costs relating to their interruption resulting from not being

identified to the company.

4. WEATHER

If extreme weather is forecast during the hire period we have the right to

decline the erection and use of the structure. This is for the safety of all

concerned. A wind management plan will be supplied to the Hirer and it

is their responsibility to ensure that this is followed. The Company

monitors wind forecast daily and if gusting winds which exceed those set

out in our wind management plan are predicted we will endeavour to

contact the Hirer and give advice on action to be taken. If the windmanagement plan is not followed the Hirer will be liable for any

damages, claims by third parties or costs as a result of this not being

followed. Hirers will be liable for the full hire fee in the event of late

cancellation due to weather. Hirers must be aware of this possibility

especially during the winter months. Additional Insurance is available at

the hirer’s request, which will cover the cost of cancellation / site

changes etc. (please ask for details).

5. DAMAGE

Any equipment found damaged or missing during the hire period will be

repaired or replaced at the hirer’s expense. No items or objects should

be stuck to, fixed to, or suspended from the marquee sides, roofs or

framework. If tape is used anywhere on the marquee structure a

minimum charge of £50 will be levied for cleaning any residue.

5.5 DAMAGE WAIVER

Marquee hire damage waiver insurance provides you with indemnity

against the cost of any accidental damage to the marquee structure and

internal fixtures and fittings whilst on hire from CDME. Damage waiver

therefore provides peace of mind should any of part of the marquee or

internal fixtures on hire from CDME be accidentally damaged during the

marquee hire period.

Marquee internals and fixtures could include internal linings, panoramic

wall sections, glass doors, furniture and so on. These items have

significant value which can often be tens of thousands to replace. It is

therefore expected that our clients will arrange insurance for during the

hire period if the damage waiver fee is not acceptable.

Any customer may insure the marquee structure and internal fixtures

and fittings using their own policy. And we can provide details for

brokers to provide standard wedding /event insurance policy. Please

bear in mind this will often require a breakdown of items on hire which

can be time consuming to arrange and costly.

As a cost effective and convenient alternative to arranging your own

insurance, we include a Damage Waiver Fee, amounting to 5% of the

total equipment hire charge and in doing so we take full responsibility for

the risk of accidental damage to the equipment during the hire period.

This is done through our own insurance policy.Our insurers impose the following conditions to the damage waiver,

where the customer is responsible for:

1 The first £250 of accidental damage to any equipment.

2 All damage resulting from wilful neglect, abuse or legal liability.

3 All damage due to a failure to comply with any security

arrangements that have been agreed.

Indemnity does not extend to theft and loss, and excludes generators

and heaters or any other sub hired items of which you are responsible

for the full repair or replacement cost.

Damage waiver does not provide indemnity against any costs incurred

as a result of cancellation.

6. MARQUEE STRUCTURE

When the marquee has been erected and all exits or openings agreed,

this should not be altered or tampered with in any way as this may

render the structure unsafe.

7. FLOORING OR GROUND

It is expected that if flooring is ordered the ground will be suitably flat to

accommodate the type of floor used. The company cannot be held

responsible for any uneven finish to the floor caused by pitting or bumps

on the surface beneath, the hirer should arrange to level surfaces as

much as possible prior to marquee erection. If the marquee build is

delayed or cancelled due to the site being ill prepared this may result in

loss of the booking deposit and the Company cannot be held liable.

Grass surfaces must be cut short and all debris including fouling by

dogs must be removed prior to the build.8. SAFETY

For the safety of all concerned, the hirer may not enter the structure

during the time the Marquee is being built. The company cannot be held

responsible for any injury or damage sustained by the public in or

around the marquee during the hire period. Under no circumstances

should the hirer alter or tamper with any electrical appliance or power

lead following installation. This includes extension cables. The hirer

should not “plug in” any electrical appliance or power lead to existing

extension cables without first discussing this with a Company

representative as this can lead to mains power being overloaded

resulting in tripped fuse boxes.

9. FURNITURE

The company will place all furniture inside the completed marquee. It is

the hirer’s responsibility to arrange the layout of tables and chairs etc.

The hirer must ensure that tables and chairs are folded and returned to

the delivery area and are stacked for collection following use. A

minimum charge of £50 will be levied to the hirer for non-compliance in

this instance. All furniture will be counted in and out with any shortages

charged to the hirer.

10. HIRERS RESPONSIBILITY

The hirer is responsible for signing a completed safety checklist after

consultation with a company representative once the marquee has been

installed and in signing this checklist agree to abide by any instructions

therein. If the hirer is not present to sign the safety checklist two

company representatives will do this on their behalf and a copy will be

left for the hirer’s reference. The hirer shall not use cooking equipment,

lighting or electrical appliances or decorate the interior/exterior of the

marquee without prior consent from the company. Any damage/soiling

resulting in such use that may require repair or cleaning will be charged

to the hirer.11. LIABILITY

The Company will not accept Liability and you may be liable for part/full

hire fee:

1. 2. 3. When the marquee build is delayed or cancelled due to the site

being inaccessible or ill prepared or in any instance where the site

is deemed unsafe by Company representatives.

Delay or cancellation due to adverse weather conditions.

Delay or cancellation due to the hirer not obtaining appropriate

permission from the public or local authority.

4. 5. When water ballasts are used, any delay or cancellation due to no

suitable water source being available. Suitable sources include a

hydrant or fast flow mains supply. Household or domestic taps are

not suitable.

Charges may be applied where our staff are required to attend

safety briefings or meetings before being permitted onto the site.

We must be informed of this requirement at time of booking as this

could result in delay or cancellation of the hire if the Company

have no prior notification. Any costs associated with delay or

cancellation will be passed to the hirer.

12. CANCELLATION BY

CUSTOMER

In any instance where the Customer needs to cancel their order they

must first email to inform us of the cancellation, or calling and informing

a member of staff. Answer machine messages informing us of

cancellation are unacceptable. The Customer must ask the name of the

member of staff that they are giving cancellation instructions to and

supply a live e-mail address in order that written e-mail confirmation of

the cancellation can be sent by return confirming our acceptance of the

cancellation. If the Customer cannot provide evidence of this procedure

being followed they may be liable for the full cost of their hire.13. FORCE MAJEURE

While every effort will be made by the company to carry out any order

accepted, the full performance of it is subject to variation or cancellation

by the company consequent upon Acts of God, War, Strikes, Riots,

Lockouts or any other disturbances. Fire, Flood, Storm, Gale or Tempest

restrictions on the use of Transport, Fuel or Power. Requisitioning

Storage of material or transport or labour or any other cause beyond the

control of the Company.

I have read and fully understood Carpe Diem Marquees and Events Ltd

Terms and Conditions, including Payment Terms and agree to abide by them.